At Online 24/7 LLC, we strive for unique, memorable gifts coupled with exceptional customer service. All of our arrangements are made when you place your order to ensure quality and freshness. These products are backed by our 100% Customer Satisfaction Guarantee! If, for any reason, you have issues or questions with your order, please reach out to us at support@online247llc.com and we will find a solution that will leave you happy and confident in your purchase through our company.
Shipping
We will provide a confirmation receipt for your order with an estimated delivery date, and tracking information for the carrier we sent your order through. During certain months, carrier’s estimates on delivery times may vary, and we’ll provide you with the details as best we can, however, we are unable to control all aspects of carrier deliveries and ask that you reach out to us if you have trouble tracking your order or questions regarding your package.
Substitution Policy
For a variety of reasons, we occasionally run out of a specific item. This situation does not occur often, however, we reserve the right to substitute an item of equal or greater value in its place.
Return Policy for Damaged Products
If a product arrives damaged or with items missing, please notify us within 15 days. We are happy to send you a replacement as soon as possible. Please keep in mind that missing items may have been substituted.
Contact Our Team
We encourage our customers to reach out to us at support@online247llc.com for any reason through the ordering process. Our team will provide you the best information, advice, and service we have to offer, because you’re worth it!